Tourism is one of the most stable developing sectors and forms the basis of the economy of many developed countries and developing countries. Due to the rapid growth, the world tourism is recognized as an economic phenomenon of the twentieth century. For many years, tourism has consistently proven its resilience and ability not only to "come to life" after economic crises, but also to promote wider economic and social recovery.


The COVID-19 pandemic has hit the tourism industry hardest. Due to the coronavirus pandemic, the flow of tourists in the world has decreased by 65%. In the first eight months of 2020, the number of international arrivals decreased by 70%. This resulted in the loss of $ 730 billion, and more than 120 million jobs were at risk. Ukraine is no exception. According to official data, the tourism business in Ukraine has already lost at least $ 1.5 billion. Thousands of workers in Ukraine's tourism sector have lost their jobs.


Every country in the world is trying to support the tourism sector by implementing business assistance and job preservation programs. Past experience has shown that constructive and continuous social dialogue between governments and social partners plays a key role in developing effective measures to respond to social and economic challenges. Acting unilaterally, governments are unable to eliminate the causes and consequences of the crisis or ensure social stability and recovery. Social dialogue is an indispensable tool for thoughtful crisis management and accelerating recovery, as well as the most important tool for managing reforms.


Studying the European experience, Ukrainian realities and developing recommendations for overcoming the negative consequences of the pandemic for the tourism industry of Ukraine using the tools of social dialogue is an important task for the relevant ministry, business and workers.



This publication was produced within the project “Support activities of UNP EaP CSF” implemented by the Institute for Economic Research and Policy Consulting with the financial support of the European Union. Its contents are the sole responsibility of the authors and do not necessarily reflect the views of the European Union or the Institute for Economic Research and Policy Consulting.




The Ukrainian National Platform of the Eastern Partnership Civil Society Forum ( is a network of more than 140 non-governmental organizations in Ukraine that advocates Ukrainian interests within the framework of the Eastern Partnership. The platform is part of the Eastern Partnership Civil Society Forum (EaP CSF).




The Eastern Partnership Civil Society Forum is unique multi-layered regional civil society platform aimed at promoting European integration, facilitating reforms and democratic transformations in the six Eastern Partnership countries - Armenia, Azerbaijan, Belarus, Georgia, Moldova and Ukraine. Serving as the civil society and people-to-people dimension of the Eastern Partnership, the EaP CSF strives to strengthen civil society in the region, boost pluralism in public discourse and policy making by promoting participatory democracy and fundamental freedoms. The EaP CSF is a non-partisan bona fide non-governmental organisation.






Svitlana Vnuchko - Chairperson of the Ukrainian Trade Union of Workers in Tourism, Spa areas and Hotel Industry (UTTU).


Tetyana Tymoshenko – Chairperson of Board of Ukrainian Federation of Employers in Tourism sphere.



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